Website enquiry privacy

Last updated: 10 September 2026

This notice explains how Mavin Recruitment Limited handles information submitted through this website. It covers website enquiries, not the separate records needed to provide care or employment services.

Who handles your information?

Mavin Recruitment Limited, company number 09433821, 11 Weston Chambers, Weston Road, Southend-on-Sea, SS1 1AT, is responsible for website enquiries. Contact info@mavinrecruitment.co.uk or call 01702 842514 about your information.

What the forms collect

Depending on the form, we collect your name, email address, telephone number, care postcode, callback preference, staffing requirements and the message you provide. If you arrive through a campaign link and submit the form, its campaign labels may be included with the enquiry so we can understand which advertisement led to it. Please provide your own contact details and avoid medical records or sensitive health information.

Why we use it

We use these details to respond, discuss availability and take steps you request before arranging a service. Our legal bases are taking steps at your request before a contract, where applicable, and our legitimate interests in responding to enquiries, administering the website and preventing abuse. Submitting an enquiry does not subscribe you to marketing.

Where the enquiry goes

The website sends the details to our info mailbox using our website's mail service. Our hosting and email service providers process information needed to operate these services. The form handler does not create a separate enquiry database. Website security uses a hashed connection address and temporary request counts to limit repeated submissions; the hosting service may also keep access and security logs.

How long information is kept

Enquiries are held in our email system for handling and follow-up. The appropriate retention period depends on whether an enquiry becomes a care or recruitment relationship and any legal obligations. Contact us for the retention arrangements applying to your enquiry or to request deletion where applicable.

Your choices and rights

You can ask to access or correct your information, or request deletion, restriction or object to processing where applicable. You can also ask about data portability where applicable. Contact our info mailbox to make a request. You have the right to complain to the Information Commissioner's Office.

Website measurement

The rebuilt public pages do not include advertising pixels or analytics tags. Campaign labels are read from the current page address only when you send a form; this does not use advertising cookies. External websites linked here, including CQC, have their own privacy notices.